How Much Should I Be Paying for an Electrical Callout?

9 September 2024

The cost of an emergency callout for an electrician in the UK can vary significantly depending on a range of factors, including location, the time of day, and the severity of the issue. While emergency services typically carry a premium, understanding what you’re paying for and the variables involved can help you gauge a fair price and avoid overpaying.


Factors Influencing the Cost of an Electrician's Emergency Callout


Location:  Electricians in London or other major cities generally charge more than those in rural or less populated areas. The cost of living and operating a business in large urban centres drives up fees. For example, an emergency callout in central London might easily cost between £80 to £150 per hour, while in smaller towns for an electrician in Bracknell for example, it may range from £50 to £100 per hour.


Time of Day: Emergency rates typically rise outside of standard business hours. For instance, an electrician attending to an issue in the middle of the night, during a weekend, or on a public holiday will likely charge more. On average, you might expect rates to increase by 50% to 100% for out-of-hours work. A typical daytime rate might be £70 per hour, but an evening or night-time callout could cost £120 or more per hour.


Duration of the Job: Some electricians charge a fixed fee for the initial callout and then an hourly rate for any additional time spent on the job. For example, the initial callout fee might be £80, covering the first hour, and subsequent hours billed at a lower rate. Others charge purely by the hour, with the clock starting as soon as they leave their base or arrive at your home. The complexity of the job can also lengthen the time required, increasing the final bill.


Urgency and Severity:  If the emergency involves serious issues such as a major power outage, exposed wiring, or a potential fire risk, you can expect higher costs due to the level of expertise and equipment required. Minor issues, such as a malfunctioning switch or socket, may incur less cost as they often require less time and effort.


Material Costs: Beyond labour, materials can add to the total bill. For emergencies that require specific parts, such as new circuit breakers or wiring, you’ll need to account for the cost of these items. Some electricians may have common parts on hand, which can speed up the process, but the price of any necessary materials will be added to the final invoice.


VAT:  Some larger electrical firms are VAT-registered, meaning an additional 20% can be added to your total cost. It’s always a good idea to confirm whether VAT is included in any quoted prices when comparing options.


Expected Cost Breakdown


Standard Hours Callout: £50 to £90 per hour

Out-of-Hours Callout: £100 to £150 per hour (or more)

Initial Callout Fee:  £60 to £100 (covering the first hour)

Materials:  Variable, depending on the parts needed

VAT:  Additional 20%, if applicable


Avoiding Unnecessary Costs


Get a Detailed Estimate:  If the issue is not critical, it’s worth calling around for a few quotes, even for emergency services. Some electricians may offer a free estimate before commencing work.


Check for Additional Charges:  Some electricians may charge travel fees, especially if you live in a remote area. Always clarify if there are additional charges beyond the hourly rate or callout fee.


Ensure Qualifications:  To ensure you’re getting quality work for the price, always hire a qualified and registered electrician. Check if they are registered with a competent persons scheme such as NICEIC or NAPIT. This guarantees that their work complies with UK safety standards and reduces the risk of needing follow-up repairs.


The cost of an emergency callout for an electrician can be steep, but it’s essential to balance price with the quality and speed of service. For an urgent and potentially dangerous electrical issue, paying a premium for reliable, expert assistance is often worth the expense. However, taking the time to understand the breakdown of costs can ensure that you’re not overcharged, while still receiving the professional service needed to resolve the issue safely and efficiently.

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